Terms and Conditions
Effective Date: 25th July, 2025
Welcome to store.testerelectricalservice.com, operated by Tester Electrical Service, based in Agartala, Tripura.
By accessing or using our website, products, and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General
-
These Terms apply to all visitors, customers, and others who access or use the website.
-
We reserve the right to modify or replace these Terms at any time. Changes will be updated on this page.
2. Products and Services
-
All products listed are subject to availability.
-
We reserve the right to modify the range of products or services offered at any time without notice.
-
Prices are listed in INR and include GST (unless specified otherwise).
3. Orders and Payments
-
Orders must be placed through the website or by contacting us directly.
-
Full payment is required at the time of order (online or cash on delivery, as applicable).
-
We reserve the right to cancel any order if there is an issue with pricing, stock availability, or suspected fraud.
4. Shipping and Delivery
-
Delivery is available within Agartala city and nearby areas.
-
We aim to deliver within 1–3 business days (depending on availability and location).
-
Delivery charges may apply and will be informed during checkout.
5. Returns and Refunds
-
If the product is damaged or defective, it can be returned within 7 days of delivery.
-
To initiate a return, please contact us with the order ID and photo proof of the issue.
-
Refunds (if applicable) will be processed via the original payment method or cash.
6. Warranties
-
Some electrical items come with manufacturer warranties. Please retain the invoice for warranty claims.
-
We are not responsible for damage due to mishandling or incorrect installation by third parties.
7. User Responsibilities
-
You agree not to misuse the site or engage in any activity that disrupts its functionality.
-
You shall provide accurate contact and delivery information while placing orders.
8. Limitation of Liability
-
Tester Electrical Service is not liable for any indirect, incidental, or consequential damages arising from product use or delivery delays.
9. Privacy
-
We value your privacy. Personal details collected are used only for order fulfillment and customer service.
-
We do not sell or share your data with third parties without your consent.
10. Contact Us
If you have any questions about these Terms, please contact us:
📞 Phone: +91-9077120301
📧 Email: testerelectricalservice@gmail.com
📍 Address:Chandrapur, Agartala, Tripura, 799008